Frequently asked questions

Fair question, and the right one to ask in this market. Capital allowances are a statutory tax relief under the Capital Allowances Act 2001, not a loophole. Here is how you check us. Look at our reviews, real people, around 4.7. Look at how long we have been doing this, six years. And look at our working, because we show it: every report applies HMRC's own guidance, and a regulated accountant reviews it and makes any claim. Scammers do not invite you to check their sums.

A claim can be looked at by HMRC years after it is made, so a figure nobody can explain is a liability. Our report gives the figure and the complete reasoning behind it, sourced and grounded in the law, so it stands up to scrutiny. We call this defensible by design. The figures are indicative, and your accountant verifies them against your own records before any claim is made and decides whether to proceed.

Because most accountants do not claim it, or do not claim it to the fullest extent, simply because they do not understand what can be claimed. Capital allowances on the fixtures built into a property are not obvious from your accounts. Your accountant is excellent at what they do. This sits outside it, which is why specialists like us exist, and why good accountants are glad to work with us.

No, and it is an easy mix-up. This is capital allowances, a separate relief set out in the Capital Allowances Act 2001. It has nothing to do with capital gains. It is about the qualifying items built into your property, and where a claim is made it can mean relief on tax already paid, a reduction in future tax, or both.

No, and we will always be straight about that. Our work is a desktop report provided through SiteRegister, our own tool, which applies HMRC's own guidance manuals to your specific property and sources every figure. Most firms dress desktop work up as a survey. We do not. We call it a desktop report, because that is what it is, and we would rather tell you plainly than sell you a word that means something else.

Property Tax Refund Centre Ltd is the client-facing firm. We engage with you, educate you, and provide a fully referenced report through SiteRegister. We do not give tax advice and we do not submit claims. A regulated, insured accountant then reviews the report and makes any claim, ideally one of our panel who know this work, or your own accountant if you prefer. You are welcome to know the names and roles of the people involved and to inspect every figure.

There is nothing to pay up front. Our fee is a fixed percentage, set out in writing before any work begins, and payable only when a claim succeeds. We are confident enough in six years of doing this to put our fee at the end, not the beginning.

No, and we are always honest about that. We are not accountants or tax advisers, but we are experts. We engage and educate you, deliver the report and brief everyone. A qualified accountant reviews it, exercises their own judgment, and makes any claim. Keeping that line clear is a trust signal, not a weakness.

The PTRC brand has been in this market for six years, through Covid and everything since.

Once we have your documents, the review is quick because the heavy lifting is done by our tool and then signed off by an accountant. From there, your accountant applies to HMRC for the code and checks your position. For a sole trader that is quick and a refund often arrives within a week of submission; for a limited company the HMRC step can take a couple of weeks. We keep you posted throughout.

Mainly your accounts or tax return, the purchase documents for the property, and details of any renovation or fit-out spending. We tell you exactly what is needed and help you gather it. It takes most people about twenty minutes, and there is nothing to prepare before the first conversation.

Yes, it is almost always worth checking. There is generally no time limit on claiming for qualifying expenditure on a property you still own, and we only charge on success, so a check costs you nothing but a conversation.

Possibly, yes. Even if you have paid little or no tax recently, identified allowances can reduce your tax in coming years. Our review checks whether there is something there, including whether losses or interest wipe the benefit out, and we are honest with you fast either way.